For more information contact:
Stephanie Kehoe
Human Resources
735-4200, ext. 3114

Vicky Leider, Authorizations Clerk in Registrations, was named Bay Area Medical Center’s employee of the month for January 2007.

(Marinette, Wis.) – Bay Area Medical Center recognized Vicky Leider, Authorizations Clerk in Registrations as employee of the month for January and acknowledged seven others as Service Care Stars.

Vicky graduated from Green Bay West High School and continued her education at Southern Technical College in Wichita, Kansas.

Vicky began working for Bay Area Medical Center in 1999. In her current role within Registrations, Vicky ensures outpatient orders are compliant and meet medical necessity guidelines. She also assists with patient authorizations. Vicky’s most recent accomplishment includes being involved with the implementation of the new compliance software system and training others on its use.

When asked to comment about being a BAMC employee, Vicky said “What I appreciate most about BAMC is the people I have met and the friendships I have made.” She goes on to say “I am surrounded daily by people who are as equally deserving of this honor.”

Terry Rastall, Director of Registrations, said “Vicky greets patients with a smile on her face and a smile in her voice. She is always willing to help others and as a result is well respected by her co-workers.”

In January, seven other employees were named Service Care Stars for exemplifying the hospital’s Service Care Standards. These employees were

• John Hofer, Director of Marketing, Marketing and Public Relations, for making a positive first impression;
• Darlene Andris, Patient Care Technician, Intensive Care Unit, for treating others as guests;
• Michele Smith, Computer Technician, Information Technology, for developing service recovery;
• Ivy Peterson, Analyst, Health Information Management, for communicating effectively;
• Shelly Schultz, Physician Clinic Supervisor, Physician Services, for serving others from a team-centered approach;
• Sandra Wendlandt, Dietitian, Dietary Services, for projecting a positive attitude; and
• Ray Guard, Facilities worker, Facilities Management, for making excellence the goal.

These employees are also recognized on BAMC’s website at http://www.bamc.org/servicecare/01-07.html.